You will likely be able to fix these kinds of problems by forcing your iPhone to restart while it’s plugged into the charger. In this case, the problem can be tagged among other charging or power issues that are mainly triggered by certain some buggy applications. There might be a certain app that’s consuming a massive amount of battery life and thereby caused your device to abruptly shut down. Your iPhone can also be in this state when it completely run out of power especially due to some rogue apps. Third solution: Force your iPhone X to restart while charging. This is highly recommended to avoid having issues when charging your device including slow charging or iPhone not charging at all. Other third-party chargers may not be able to render the desired power output level or not compatible with your iPhone X. And as always, be sure to use only the Apple-supplied or OEM charger for your iPhone X. That should be good enough time for your device to accumulate power and turn on. To make sure this is not an issue that you’re dealing with, try to connect your iPhone to a charger and then let it charge for at least 30 minutes. But what really happened is that their device has just ran out of power and so couldn’t turn on unless it’s recharged. Many people mistakenly thought that their iPhone is stuck on black screen simply because it shows nothing on the screen but black and likewise the device refuses to power on again. Second solution: Connect your iPhone X to a charger and let it charge for a while. So just keep pressing on the buttons until your iPhone system finally boots up. Usually if your it’s a firmware crash, it would take about 20 seconds or longer for you to press on these buttons until you will see the Apple logo on the screen. Press and hold the Side/Power button until the Apple logo appears.Press and quickly release the Volume Down button.Press and quickly release the Volume Up button.And here’s how to force your iPhone X to restart: This should be the first workaround to try on when dealing with minor issues with lags and frozen display as primary symptoms. It works similar as the usual reboot or soft reset but the only difference is how it’s carried out. First solution: Force your iPhone X to restart.Ī force restart is a recommended method to restart a frozen iPhone. If you still need our assistance after that, then fill up our Android issues questionnaire to contact us. Browse through the page to find issues similar with yours. You may start whenever you’re all set to troubleshoot your iPhone X that is stuck on black screen of death and doesn’t turn on for some reasons.īefore we move on, if you have other issues with your iPhone, visit our iPhone X troubleshooting page for we have already addressed some of the most commonly reported issues with the device. Highlighted below are some of the applicable methods you can try on if ever you’ve landed here while seeking for some helpful inputs. But if the problem is software-related, then you still can try some workarounds to troubleshoot and fix the problem on your end. Once DFU mode is enabled, iTunes will display a popup message that it has detected your iPhone and that you can restore it.Should this be the case, you’ve got no other choice or restoring your device but repair or service. This usually happens when you hold the specified buttons for too long. Otherwise, if your device boots up, then it means that you’ve performed the steps incorrectly and have to start all over again. Note: If you see the “Plug into iTunesâ€Â screen on your iPhone, then you’ve held the button for too long and have to start all over again.Īt this point, if your iPhone’s screen remains black, then it means that you’ve successfully entered DFU mode. Now release the Side button but keep holding the  Volume Down button for another 5 seconds. Start all over again and make sure that you don’t hold the buttons for too long otherwise it will force reboot your device. Note: If the Apple logo appears on your iPhone’s screen, it means that you’ve held the buttons for too long. Keep holding both the buttons for about 10 seconds. Next, press and hold the Volume Down button while still holding down the Side button. Press and hold the Side button on the right side of your iPhone for 3 seconds. Switch off your iPhone by going to Settings > General > Shut Down, then swipe the slider to the right.Ĭonnect your iPhone X to the computer and open iTunes. If you don’t see this option, it means that iTunes is on the latest version. First, make sure that you have the latest version of iTunes installed. Open iTunes, then click on iTunes in the menu bar.
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